Melanie’s Creations

FAQ

HOW LONG DO SCENTS LAST?

Scents will last any where from 2-10 weeks


WHAT IS YOUR RETURN POLICY?

Due to covid, we are unable to accept any returns/exchanges.

Therefore ALL SALES ARE FINAL.


WHEN DO YOU DO REFUNDS?

Refunds will NOT be accepted since all freshies are customized to your selected scent. Refunds will only be done if your package has been sent back to us due to your address being incorrect. You will be refunded back the total amount of your purchase before shipping was added. We do not refund shipping cost in a situation like this.


I HAVE A QUESTION ABOUT MY ORDER?

For any questions email us 
[email protected]


CAN I MAKE CHANGES TO MY ORDER?


Unfortionally, once you've placed your order it is not possible to make any changes , as we have already started processing your order.

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